collect and synchronize unified customer profiles and behavioral interactions, from multiple sources and data silos to build a single
VIEW PLANS VIEW PLANSCreate a unified customer view from various different tools and sources
everything from social media marketing, to text message marketing, to mobile website optimization
collect and synchronize unified customer profiles and behavioral interactions, from multiple sources and data silos to build a single
VIEW PLANS VIEW PLANScollect and synchronize unified customer profiles and behavioral interactions, from multiple sources and data silos to build a single
VIEW PLANS VIEW PLANS
Create SMS templates in any language including Arabic. Select from a wide variety of Emoji and Preview your SMS before sending. Calculate the number of characters and the number of SMS in each language
Include any personal information about your customer in the SMS, i.e name, birthdate, zodiac, … etc
Generate as many short links as you need directly from your SMS builder
Track every action taken by your customers starting the moment they receive your campaign. Analyze and improve your campaign performance and calculate your CTR and ROI
Send different messages to different customer segments and measure their success
You can use this feature to send OTP and one-time messages, like order confirmations, online-banking transaction alert, … etc.
As long as you provide the right proof, you can reach out to you customers using unlimited number of sender names, i.e different branch names for the same brand
And you can also use as many SMS providers as you need. i.e different local providers at the same country or a local provider in each country you operate in
You can configure a global pool of forbidden words that nobody can use in any campaign, so you don’t have to review the messages one by one
We save you effort and money by eliminating any invalid numbers, and eliminating international numbers from a local campaign
You can use multiple sender name from multiple countries to target your global customers
And finally you can ensure and manage the consent of your recipients by automatically adding subscribe or unsubscribe options at the end of each message
The global mobile business messaging increased by 10% in 2020 due to the many advantages they still have: no smart phones or internet connection is required and more convenient to older generations.
SMS were mainly used for “Customer Service” purposes, like:
WhatsApp business is not expected to replace SMS messaging in the near future, as the need for SMS (OTP, 2FA, alerts, etc) is increasing. As per Gartner, 80% of customer service organizations will be using SMS and messaging, rather than native apps by 2025.
The average CTR for link clicks in SMS is 19%, 4% higher than email campaigns.
