Healthcare

When a healthcare provider does a good job of personalizing customer interactions

49% of patients feel like they care about earning their business
47% are more likely to choose them

But some healthcare organizations still find it hard to use technology to improve their patients’ experiences.

If executed properly, these actions can be cost-efficient for your healthcare marketing initiatives.
Here are some strategies when using marketing automation to boost your patient acquisition and engagement:
  • Automatically send post-diagnosis notes and suggestions
  • Patient scheduling
  • Automate referrals (by automatically asking happy patients to recommend them to their friends and relatives)
  • Appointment reminders
  • Patient feedback form
  • Email marketing
  • Social media marketing
  • Automate email and text messaging (including birthday and holiday e-cards of your patients)
  • Automate online listings management (location data, services, office address)
  • Get insights into your patient needs and preferences
  • Run re-engagement campaigns for no-shows
To make the most out of your strategies, consult an experienced healthcare marketer. Providing more personalized experiences Automation allows you to target specific patient groups based on their medical histories, behavior patterns, location, interests and other characteristics
You can utilize marketing automation to get new patients, increase existing patient retention, improve contact rates, improve conversions, maximize webinar registration rates, analyze the effect of social media campaigns, and more. 
INTEGRATE WITH YOUR OTHER PATIENT MANAGEMENT TOOLS

Get a single view for all your patient details by integrating LeadSquared with all other hospital management tools that you use – hospital information system, patient management system, appointment scheduling software, EMR systems, medical billing software, practice management software, and healthcare call center systems. Uses APIs and webhooks